We’ve developed a range of resources to help government and businesses to work better together.

Better Rules video

Case studies

These case studies showcase the Better Rules – Better Outcomes approach in practice and show how the methodology has made things better for those using the Better Rules approach.

Better Rules: Web Accessibility Standard

Digital accessibility is the process of making digital products, such as websites, mobile apps, and other online tools, accessible to everyone. It is about ensuring all users can access the same information, regardless of the impairments they may have. To create equitable accessible to digital technology, we need to consider the access needs for all potential users and remove barriers by designing and developing solutions that meet the needs of everyone.

Approximately 24% of New Zealand's population has some form of registered impairment (Stats NZ, 2013). Many of these people will experience difficulties accessing and using digital tools and apps because their needs have not been considered by designers or developers. There are many more people who have undiagnosed conditions and temporary and situational issues who also struggle.

In this first video case study – we ask 7 questions about how the Better Rules – Better Outcomes approach, taken by the Ministry of Social Development, was successful in reviewing the New Zealand Government's Web Accessibility Standard.

Better Rules: Web Accessibility Standard Case Study

User guides

As part of the Better Rules process, a set of common outputs can be produced including:

  • Concept models
  • Vocabulary with definitions of the concepts
  • Decision models and rule statements

ACC has developed a number of user guides to support their teams in developing these outputs. While the guides are ACC-focussed, the guidance used to create them is universally applicable. ACC has kindly made their guides available to other teams working on Better Rules projects or activities.

User guide 1: Decision analysis

A guide to decision analysis to help identify and describe key decisions in business operations or regulatory frameworks. Decision analysis also captures the decision logic. Decision logic includes decision structure (model), decision tables, and business rules statements.

User guide 2: Documenting business terms

A guide to defining business terms or “concepts”. To ensure business rules are understandable to all people – in and outside government – the business rules need to be documented using the vocabulary of the business or concepts used in a regulatory framework. Understanding and capturing the vocabulary is critical for ensuring consistent understanding of the business rules.

User guide 3: Business concept models

This guide provides a definition of business concept models within the context of analysing and documenting business rules, how to use them for analysing business terms and rules and provides an overview of how to construct them.

Other discussion groups and platforms


Loomio discussion forum

In September 2018, the Better for Business (B4B) team within the Ministry of Business, Innovation and Employment (MBIE) facilitated a digital forum discussion on the “Better rules – better outcomes” methodology and its applications. This approach is also referred to as “legislation as code” or “rules as code”.

The forum brought together a community of government officials, academics and business professionals who shared their opinions, ideas and supplementary resources. MBIE recognises the value of preserving these discussions in an archived format for other interested parties.

The forum has now closed, but you can find the discussion threads in the document below.

  • This document presents themed discussion threads from the digital forum. The views, ideas and opinions expressed as part of the open discussion are not necessarily the views of MBIE. 
  • For reasons of privacy, MBIE has removed the names of contributors as well as any supplementary resources to ensure impartiality toward business entities or individual interests.
  • MBIE does not hold the copyright to any of the concepts put forward and has taken every measure to remove supplementary links and pages, where contextual information may indicate a preference or anti-competitive practices.

Archived Loomio forum discussions [PDF, 1.4 MB]


Rules as Code

New research is rethinking one of the core functions of government – rule making. In this episode, Microsoft talks to Alex Roberts, Deputy Head of the Observatory of Public Sector Innovation at the OECD (Organization for Economic Cooperation and Development). He provides clarity to the concept of “Rules as Code” and how it can improve the compliance, efficiency, and integration of rules. They discuss this new model for rule making and the efforts to help governments take a more strategic, deliberate, and systematic approach to innovation through digital systems.

Rules as Code(external link) — Microsoft

Last updated: 13 December 2022